Requesting a rate limit increase

Default Limits

When to Request an Increase

Request a rate limit increase if you consistently need more than your plan allows. Common scenarios:

• Batch screening workflows processing thousands of entities
• Real-time integrations with high transaction volume
• Multi-tenant platforms making requests on behalf of many end-users

How to Request

Email support@compliancegrid.ai with:

• Your organization name and credential ID
• Current plan tier
• Requested rate limit (e.g., 1,000 req/min)
• Brief description of your use case and expected volume
• Whether you need burst capacity or sustained throughput

Enterprise Plans

For sustained high-volume usage (1,000+ req/min), consider an Enterprise plan. Enterprise customers get custom rate limits, dedicated infrastructure, SLA guarantees, and priority support. Contact sales@compliancegrid.ai for pricing.

Alternatives to Higher Limits

Before requesting an increase, consider: - Batch endpoints — Screen up to 1,000 entities in one API call - Caching — Cache HS code lookups and other relatively static data - Request queuing — Smooth out traffic spikes with a local queue - Webhook subscriptions — Let us push data to you instead of polling